Effective Date: September 1, 2018
The Golden Vine, ("The Golden Vine," “We," “Us," "Our") is committed to protecting personal and business information you share and/or store with us. By using this website, you consent to this Privacy Policy, which applies to transactions, activities and data gathered through The Golden VIne and interactions you may have with us on social media.
What information do you collect from me?
Generally, we collect information that may personally identify you when you voluntarily:
- register an account
- place an order
- sign up for promotions
- respond to an e-mail
You may choose to create a personal account on our Website, which may require that you disclose personally identifiable information like a unique email address.
Billing and Credit Card Information
Our services generally comprise of California Wine Sales. In order to enable payment to fulfill your orders, we may collect name, address, telephone number, email address, credit card information, and other billing information. This information will only be shared with third parties who facilitate completion of the purchase transaction, such as by fulfilling orders and processing credit card payments.
We will not disclose your billing and/or credit card information with other third parties unless required by law or a court order, or unless disclosure is required to address an issue implicated by the financial transaction. For instance, if you claim that your billing and/or credit card information was used to make a purchase you did not authorize, details about the transaction may be disclosed to law enforcement and any party we deem necessary to address the matter.
Gift Recipient Information
We may also collect information about gift recipients, including name, delivery address, phone number, and other information, so that may be may be able to fulfill any purchases made on their behalf. We do not use information we collect about gift recipients for marketing purposes.
How is My Information Used?
The information we collect is used for a variety of purposes, such as:
- to process wine sales and transactions
- to personalize your site experience where possible
- to respond to customer service requests
- for product development to improve our services
- to administer contests, promotions, surveys, and/or other site features
Direct Communication
We may contact you via email, telephone, text, paper mail, or other delivery method regarding the status and/or delivery of any products or services that you may have purchased through this Website.
E-mail List
If you have opted-in to receive email newsletters from us, you may periodically receive communications including links to and information regarding sales, promotions, sweepstakes, and other information that we believe you may find interesting.
If you have not opted-in to receive email newsletters from us, you will not receive these e-mails.
How to Opt-Out of E-mail List
If you would no longer like to receive email newsletters from us, you can unsubscribe by selecting the unsubscribe link located at the bottom of any of our promotional emails.
How is My Information Stored?
We implement a variety of security measures in an effort to reasonably maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above. In compliance with GDPR we will report any data breach within 72 hours if it has an adverse effect on user privacy
What Information is collected through Technology and Third-Parties?
As you browse through our website and place orders, we automatically collect and store the following non-personal, or anonymous information about your visit:
- the date and time you access our site
- how you navigated to our site
- the device used to access our site (desktop or mobile)
- the IP address from which you access our site
We use this information to make our website more useful to visitors, to learn about the number of visitors to our site and the types of technology used, to detect operational problems, and to improve the website's overall security.
Cookies, Beacons, Local Storage and Other Similar Technologies
We use "cookies," Web beacons, HTML5 local storage and other similar technologies. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For example, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to compile aggregate data about site traffic and interaction to better site experiences in the future.
You may choose to have your computer warn you each time a cookie is being sent, or you may even choose to turn off all cookies through your browser settings. If you turn cookies off and are unable to place an order online through our website, you may still place orders over email by contacting customer service.
We may transmit non-personally identifiable website usage information to third parties in order to show you advertising for The Golden Vine when you visit other sites.
Which Third-party Persons/Entities is My Personally Identifiable Information Shared With?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below.
The term "outside parties" does not include www.thegoldenvine.com. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep your information confidential. You have the right to revoke this consent at any time. You have the right to request a portable copy of the data collected and the right to have data erased under certain circumstances.
Third Party Websites
We may also include links to third party websites on our Website in an attempt to provide you with increased value. These linked websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including whether a specific link works).
Disclosure by Necessity
We may occasionally access, preserve, and/or disclose personal information as required by law, for example, to comply with a court order or subpoena or we have a good faith belief that such action is necessary to:
- comply with the law or with legal process (public safety)
- protect and defend our rights and property (attempt to commit credit card fraud)
- protect against misuse or unauthorized use of our Services (attempt to pose as someone else to purchase wine)
Your information may be stored and processed in any country in which we maintain facilities or conduct operations. By using our Website, your personal information may be transferred outside of your country of use and/or residence.
Children's Guidelines
COPPA Compliance. We do not knowingly collect or store any personal information about children under the age of 13. Persons using this website must comply to their local laws and regulations regarding legal drinking age.
Amendments
This Privacy Policy may be amended by us at any time and without notice, but only by amending this Policy as posted on this Website. Any amendments will become effective 30 days after being posted on the website, unless circumstances require that a change be immediately implemented.
Questions and Feedback
We welcome your questions, comments, and concerns about privacy. Please feel free to contact us HERE with any comments and/or concerns regarding this policy.
